Our Policy/Returns

We’re dedicated to providing you with high-quality clothing and a smooth shopping experience. Please take a moment to read our return policy, as we want you to fully understand our terms.

 

1. Returns

 

• We accept returns within 7 days from the date of purchase.

• To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all tags attached.

• All returns are subject to inspection.

 

2. Size Changes

 

• We do not offer size exchanges due to limited stock availability.

• If you wish to change the size of your item, you will need to return the original item and place a new order for the desired size.

 

3. Refund Process

 

• To initiate a return, please contact our customer support at hroshi27@gmail.com

• Provide your order number, the reason for the return, and any relevant images if the product is damaged.

• Once your return is approved, we will provide instructions for the return process.

• Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

• Refunds will be issued to the original payment method used for the purchase.

 

4. Shipping Costs

 

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

• We do not refund the original shipping cost.

 

5. Damaged or Incorrect Items

 

• If you receive a damaged or incorrect item, please contact us within 7 days of receiving the product.

• We will provide a prepaid return label for the damaged or incorrect item, and a replacement or full refund will be issued once the item is received and inspected.

 

6. Customer Support

 

• For any inquiries or assistance with your return, please contact our customer support at hroshi27@gmail.com

7. Changes to this Policy

 

• We retain the right to update or modify this return policy as needed. Any changes will be posted on our website.

 

By making a purchase from Hroshi Clothing , you accept and agree to the terms of this return policy. While we understand the importance of size, our limited stock availability necessitates a return-and-reorder process for size changes.

 

Thank you for choosing Hroshi! We appreciate your support and trust in our products.